Gerald Kyalo. (geraldbway).
The Kenya Revenue Authority (KRA) has introduced body-worn cameras for its customs officers at border points to enhance transparency and accountability in tax enforcement and border interactions. The move is aimed at eliminating disputes and corruption allegations during customs checks, with recordings helping to resolve complaints faster.
KRA says the technology will act as a deterrent against bribery and graft, as both officers and travellers will be aware that interactions are being recorded. The authority expects improved service delivery, with passengers experiencing more structured engagements with officers as procedures are standardised across busy border facilities.
The cameras will also be used to identify operational gaps, improve officer conduct, and refine procedures. KRA plans to use recorded footage as a training tool, believing that public trust will increase with more transparent and accountable interactions at borders.
The deployment is part of KRA's efforts to tighten tax enforcement amid budget shortfalls and rising public expenditure. The authority has assured that recordings will be processed in accordance with Kenya's Data Protection Act, 2019, and used to support transparency and accountability.
KRA says the technology will act as a deterrent against bribery and graft, as both officers and travellers will be aware that interactions are being recorded. The authority expects improved service delivery, with passengers experiencing more structured engagements with officers as procedures are standardised across busy border facilities.
The cameras will also be used to identify operational gaps, improve officer conduct, and refine procedures. KRA plans to use recorded footage as a training tool, believing that public trust will increase with more transparent and accountable interactions at borders.
The deployment is part of KRA's efforts to tighten tax enforcement amid budget shortfalls and rising public expenditure. The authority has assured that recordings will be processed in accordance with Kenya's Data Protection Act, 2019, and used to support transparency and accountability.
